Privacy & Security

acr365 Privacy Policy

Your personal information is our most important asset. This Privacy Policy explains in detail how acr365 collects, uses, and protects your data.

Last Updated: January 2026 Applicable: All users SSL 256-bit Secured
This Privacy Policy was last updated in January 2026

By using the acr365 website or app, you consent to this Privacy Policy. This policy is part of our Terms & Conditions Applicable in conjunction with.

1 Introduction

Acr365 (referred to hereinafter as "we", "the platform", or "the company") is an internationally licensed online gaming service. We believe it is our responsibility to protect the privacy of your personal information.

This Privacy Policy explains what types of information we collect, why we collect it, how we use it, and what rights you have over your data. By registering with or using acr365's services, you agree to the terms of this Privacy Policy.

We never sell your data to third parties. All information is stored under strict security measures and used only for specified purposes.

2 What Information We Collect

Acr365 may collect the following types of information from you at various stages:

Type of Data Example When It Is Collected
Identity-related Name, date of birth, national ID number During registration and KYC verification
Contact Information Email, mobile number, address At the time of account creation
Financial Information Mobile Banking/Nagad number, bank account (partial) During deposits and withdrawals
Device & browsing information IP address, browser, operating system During site visits
Gaming activity Bet history, win/loss records During gameplay
Cookies & Tracking Session cookies, preference data On every visit

We do not collect sensitive information such as religion, political views, or medical details. We only collect what is necessary to provide our services.

3 Purpose of Data Use

Acr365 uses your personal information for the following purposes:

  • Account Management: For registration, login, and profile management.
  • Service delivery: To ensure gaming, deposit, withdrawal, and support services run smoothly.
  • KYC Verification: To verify identity and prevent fraud.
  • Security assurance: To detect unauthorized access and suspicious activity.
  • Legal Obligation: To meet regulatory requirements.
  • Personalized experience: To show you games and offers tailored to your preferences.
  • Contact: To send you important updates, promotions, and support-related messages.
  • Service improvement: To improve platform quality and usability.

We never share your data with third parties for marketing purposes. You can opt out of promotional communications at any time.

4 Data Sharing & Third Parties

Acr365 may share your information in the following limited circumstances:

  • Payment processors: To process transactions with payment providers such as Mobile Banking, Nagad, and Rocket.
  • Technology partners: With game software providers and server service providers (under strict contractual agreements).
  • Regulatory Authority: Due to licensing or legal obligations.
  • Law Enforcement: By court order or legal process.

We have Data Processing Agreements (DPA) in place with all our third-party partners. They may not use your data without authorization from acr365.

Acr365 never shares your complete financial details (such as card numbers or passwords) with third parties. If anyone requests this type of information, treat it as a fraudulent attempt.

5 Cookies & Tracking Technologies

Acr365 uses cookies and similar technologies to improve service quality. Types of cookies:

  • Essential Cookies: Required for login sessions and site security. The site will not function without these.
  • Functional Cookies: Used to remember your language preferences and account settings.
  • Analytics cookies: Helps analyze how many users visited a page and for how long.
  • Performance cookies: To monitor site loading speed and performance.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.

6 Data Retention Period

Acr365 stores your data in accordance with the following policies:

  • Account information: for as long as the account remains active, and for a minimum period after closure 5 years (as required by law).
  • Financial transaction records: 7 years As directed by the regulatory authority.
  • Support chat and contact records: 2 years
  • Cookie and session data: typically 30 days From 1 year
  • KYC documents: as required by applicable law 5–10 years

Once the designated retention period ends, data is securely deleted or anonymized.

7 Data Protection Methods

Acr365 employs industry-leading technology to keep your personal data secure:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • AES-256 Encryption: For stored sensitive information.
  • Firewall & DDoS protection: To prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular security audits: Managed by third-party experts.
  • Staff Training: All team members are trained in data protection.

Acr365's security infrastructure operates in accordance with the international ISO/IEC 27001 standard.

8 Your Rights

Under acr365's Privacy Policy, you have the following rights:

Right to Access Information

You may request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restriction of Processing

The right to object to the use of your data for specific purposes.

Right to Data Portability

You may request an export of your data in a structured format.

Right to Withdraw Consent

The right to withdraw consent for data use at any time.

To exercise any of these rights, please contact our support team. We will do our best to respond within 30 days.

9 Protection of Minors

Acr365 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that we hold data belonging to a minor, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using this platform, please contact our support team.

18+ only. By registering with acr365, you confirm that you are at least 18 years of age.

10 Policy Changes

Acr365 may update this Privacy Policy when necessary. For significant changes, we will:

  • We will send notifications to your registered email.
  • A clear notice will be displayed on the platform.
  • We will update the "Last Updated" date at the top of this page.

Continued use of our services after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

11 Contact

Contact us for any privacy-related questions, complaints, or requests:

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response Time: Within 72 hours at most

For urgent privacy matters, reach us via live chat. Our dedicated team is always ready to help.


Your Privacy is Our Commitment

Acr365 protects every piece of your data with the utmost care — this is not just a policy, it is our commitment.

Encrypted Protection

All your personal and financial data is encrypted using 256-bit SSL/TLS technology. No one can access this information even while it is being transmitted over the internet.

KYC Verification System

To maintain a secure environment, acr365 follows a strict KYC process — keeping your account protected and reducing the risk of fraud.

Your data is never sold

Acr365 never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

Two-factor verification

Enable 2FA to add an extra layer of security to your account. Even if your password is compromised, your account stays protected.

Transparent Data Policy

What we collect, why we collect it, and how long we keep it — all clearly stated in this policy. No hidden terms.

Dedicated Support

Our dedicated team is available 24/7 to handle any privacy-related complaints or requests. Your concerns matter to us.


Your Data is Secure — Join Now

Read acr365's Privacy Policy? Then open a free account right now. Enjoy gaming safely with your data protected under internationally recognized security standards.

SSL
256-bit Protection
24/7
Security Monitoring
0%
Data Sales
18+
Age Restriction
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