Legal Information

acr365 Terms and Conditions

Please read these Terms and Conditions carefully before using our platform. All rules regarding accounts, bonuses, payments, and gaming are clearly explained here.

Last Updated: January 2026 Applies to: All Users Language: Bengali
These Terms and Conditions were last updated in January 2026

Important: By accessing or using the acr365 website or app, you are deemed to have read and agreed to these Terms and Conditions. If you object to any of these terms, please refrain from using the platform.

1 Introduction & Scope

Acr365 (referred to herein as the "Platform", "we", or "the Company") is an internationally licensed online gaming service. These Terms and Conditions apply to all users of the acr365.win website and its associated mobile applications.

This document constitutes a legal agreement between acr365 and its registered members. By registering on the platform, you confirm that you have read, understood, and agree to abide by these terms.

Acr365 reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the website and will take effect from the date of publication. We recommend checking this page regularly.

2 Account Registration & Eligibility

The following requirements must be met to register an account and play on acr365:

  • You must be at least 18 years of age or older must be.
  • All information provided during registration must be accurate, complete, and up to date.
  • Each individual may only One account can be created.
  • Creating multiple accounts from the same device or IP address is strictly prohibited.
  • You may be asked to complete KYC (identity verification) after creating your account.

Acr365 reserves the right to reject any application or suspend any account without cause, particularly if the information provided is found to be false or misleading.

A copy of your National ID, passport, or driving license may be required for KYC verification. KYC must be completed before any withdrawal can be processed.

3 Account Security & Responsibility

The security of your acr365 account is entirely your responsibility. Please keep the following in mind:

  • Keep your password strong and never share it with anyone.
  • If you notice any suspicious activity, contact our support team immediately.
  • You are solely responsible for all activity carried out from your account.
  • Allowing any third party to use your account is strictly prohibited.
  • Transferring or selling your acr365 account is strictly prohibited.

Acr365 shall not be liable for any loss resulting from unauthorized access to an account, unless it is proven that the loss was directly caused by acr365's own negligence.

4 Deposit & Payment Policy

The following payment methods are supported for deposits on acr365: Mobile Banking, Nagad, Rocket, Upay, and Bank Transfer. Important information regarding deposits:

  • Minimum Deposit Amount BDT 300
  • Deposits are generally credited to your account instantly or within a few minutes.
  • Only payment methods registered in your own name may be used for deposits.
  • Transactions made using a third-party payment account will be cancelled and may result in account suspension.
  • Acr365 reserves the right to verify any deposit.

Once your deposit is processed, you will receive an email or SMS notification. If you experience any issues, contact our 24/7 live support.

5 Withdrawal Policy

The following conditions apply to withdrawing winnings from acr365:

  • Minimum Withdrawal Amount BDT 500
  • Withdrawals are typically completed within 15 minutes to 24 hours.
  • KYC verification is mandatory before your first withdrawal.
  • Withdrawals will only be processed to the same payment method used for the original deposit.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • Withdrawals may be temporarily suspended in cases of suspected suspicious activity.

Acr365 may request additional verification for large withdrawal amounts. This is done solely to protect the security of your account.

6 Bonus & Promotion Terms

All acr365 bonuses and promotions are subject to their own terms. General bonus policy:

  • The welcome bonus is available to new members one time only.
  • Each bonus has its Wagering Requirements stated separately.
  • Betting limits may apply when using bonus balance.
  • Attempting to abuse bonuses or claim bonuses from multiple accounts may result in account suspension.
  • Acr365 reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • Bonuses are generally valid for 30 days from the date of issue.

Read the full terms of any promotion before claiming a bonus. Bonuses cannot be withdrawn without meeting the wagering requirements.

7 Gaming Rules

The following rules must be followed while playing on acr365:

  • Exploiting software bugs or glitches to gain an unfair advantage is strictly prohibited.
  • Using automated bots or scripts to play games is prohibited.
  • All game outcomes are entirely RNG (Random Number Generator) based and are not predetermined.
  • If a game is cancelled due to a technical issue, all bets will be refunded.
  • In live games, the dealer's decision is final.

If a technical fault occurs in any game, acr365 reserves the right to void or restart that game. In such cases, all bets will be automatically refunded.

8 Prohibited Activities

The following activities are strictly prohibited on the acr365 platform:

  • Money laundering or transactions involving illegal funds.
  • Creating multiple accounts to collect bonuses.
  • Attempting to hack or gain unauthorized access to the game system.
  • Harassing or threatening other players.
  • Creating an account using false information.
  • Copying or distributing any platform content without permission.

Participation in prohibited activities will result in permanent account closure and possible forfeiture of balance. Legal action may be taken if necessary.

9 Privacy & Data Protection

Acr365 treats the protection of users' personal data as its highest priority. To learn more about how we collect and use your information, Privacy Policy View the page.

In short, acr365:

  • We do not sell your personal information to third parties.
  • All information 256-bit SSL Encryption secured.
  • Information may be shared with regulatory authorities when required.
  • Our data retention and deletion policy is detailed in the Privacy Policy.

10 Limitation of Liability

Acr365 shall not be held liable for the following:

  • Game or betting losses caused by internet disconnection.
  • Issues with third-party software or hardware.
  • Force Majeure — service disruption due to natural disasters, war, or government restrictions.
  • Unauthorized account access resulting from the user's own negligence.

Acr365's total liability shall in no event exceed the principal amount of the transaction in question.

11 Account Closure & Suspension

Acr365 may suspend or close an account under the following circumstances:

  • Violation of these Terms and Conditions.
  • Registering with false or incomplete information.
  • Upon detection of suspicious financial activity.
  • If proven to be under 18 years of age.
  • At the user's own request to close the account.

Users may close their account at any time through our support team. To learn about our Responsible Gaming self-exclusion options, Responsible Gaming View the page.

12 Dispute Resolution

If a dispute arises, please contact the acr365 support team first. We aim to resolve all issues within 72 hours.

If a dispute cannot be resolved through our support team, it will be settled via arbitration. acr365 complies with the guidelines of its licensing authority, and their decisions shall be considered final.

For any complaints or queries, reach out to our 24/7 live chat support. We are always ready to help.

13 Applicable Law

These Terms and Conditions are governed by the rules of the international gaming licensing authority and applicable international law. Users are responsible for complying with the laws of their own country. Accessing this platform from a jurisdiction where online gaming is illegal is strictly prohibited.


Our Commitment

What acr365 guarantees for players beyond the Terms & Conditions

Transparent Rules

Every acr365 rule is written in plain, straightforward language. There are no hidden terms — everything is stated clearly.

Licensed Platform

Operating under an international licensing authority, acr365 is a fully legal and regulated gaming platform.

Secure Transactions

All deposits and withdrawals are protected by 256-bit SSL encryption. Your financial information is always kept secure.

24/7 Support

Our Bengali-speaking support team is available around the clock to assist you with any issue.

Fast Withdrawals

Play by the rules and withdraw your winnings fast. Most withdrawals are processed within 15 minutes to 24 hours.

Responsible Gaming

Acr365 is committed to responsible gaming. Self-exclusion and deposit limit options are available at all times.


Play Fair, Win Safe

Done reading the acr365 Terms and Conditions? Open an account now and enjoy gaming in a transparent, secure environment. Thousands of Bangladeshi players are already part of the acr365 family.

18+
Age Restriction
SSL
256-bit Protection
24/7
Support Services
RNG
Certified Games
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